Refund Policy

Nicotine-free Life offers a 7-day refund window. A refund is possible only if all of the following apply:

1. You request the refund within 7 days of your order date.
2. The course content does not load or work as described, or is materially different from what this site describes — not simply because you changed your mind or feel the content is difficult.
3. You have not completed most of the course. Once you have worked through most of the lessons, the purchase is final.

If none of these apply, we will not issue a refund. Please read the course description carefully before buying.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or reply to the receipt email you received after purchase. Tell us what went wrong and, if you can, include a screenshot or error message. You can also contact us through the site and we will help you with the request.

We review every request against the conditions above before approving or declining it. Paddle may also apply its own buyer terms, which you accepted at checkout.

What happens after a refund

Once a refund is approved, the purchase price is returned to your original payment method and your access to the course is removed. Your account and any saved progress may be kept or deleted in line with our Privacy Notice.

Questions

If you are unsure whether something in the course works for you, contact us before you buy and we will answer your questions first.